Scope of Application
This policy applies to orders within the United States. By placing an order, you confirm that you have read and accepted the following shipping rules and procedures.
- Shipping fees are calculated automatically at checkout, with the exact amount displayed clearly on the checkout page.
- Transit Time: Orders typically take 3–5 business days (Monday–Friday) for delivery.
- Order Cut-off Time: Orders placed after 5:00 PM Eastern Standard Time (New York) will be processed the next business day.
- Handling Period: Orders are processed within 1–2 business days (Monday–Friday).
We use major carriers such as UPS, USPS, or FedEx for order fulfillment.
- Address changes are not possible after an order has been shipped.
To update your address, contact us at
support@zspecialsoffer.shop within 24 hours of placing your order.
- Orders can be canceled at any time before shipment.
- If an order has already been shipped, cancellation requests will be processed as returns; refer to our Refund Policy for details.
- If a parcel arrives damaged, reject it from the courier (if possible) and contact customer service immediately.
- For delivered parcels received in your absence, contact customer service for next steps.
For orders fulfilled via Manufacturer Direct Shipping, please note:
- Shipping Method: Standard economy ground service, with the carrier determined by the manufacturer.
- Handling Period: Processing takes 1–2 business days (possible delays due to manufacturer factors).
- Transit Time: Delivery takes 1–5 business days, depending on the manufacturer’s warehouse location and destination.
- Tracking Information: You will receive a tracking number via email once the order ships.
- Updates: We will notify you promptly of any unforeseen delays in processing or shipping.
Note: Manufacturer Direct Shipping involves third-party coordination, and some processes are beyond our direct control. Contact us for questions.
This policy primarily applies to U.S. orders. International orders may incur additional charges (e.g., customs duties, taxes, shipping fees). Customers are responsible for complying with their country’s import regulations and associated costs.
- Tracking information will be emailed to you once your order ships. For tracking issues or status inquiries, contact support@zspecialsoffer.shop.
- J. Customer Support
For shipping, order, or policy questions:
- Email: support@zspecialsoffer.shop
- Hours: 9:00–21:00 Eastern Standard Time (Monday–Sunday)
Placing an order confirms your acceptance of these terms. We reserve the right to update this policy, with the latest version posted on this page.
